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Union University

UU Alerts

UU Alerts Notification System

Union University continues to work to provide a safe learning, living and working environment for students and employees. However, there can be times when it is critical that the college find ways to immediately inform the campus community of an emergency.

As part of the college's review of the emergency response plan, a new program was implemented during the Fall 2007 semester. All students and employees are strongly encouraged to sign up for notification of campus emergencies through a text message and email alert system.

Students/Faculty/Staff

Union University offers an emergency notification system that is available to all students, faculty, staff, spouses and parents on our Jackson, Germantown, MCUTS (Memphis College of Urban and Theological Studies) and Hendersonville campuses. If the University has been provided with the correct cell phone number, students, faculty and staff will have an account created for them. Students, faculty and staff will still need to update their account with alternate contact information (e-mail and additional phone numbers) at the site below.

Login to Rave Guardian.

Friends and Family

Registration for Union's emergency notification system may be obtained by texting "UUFAMILY" to 226787.

Text UUFAMILY to 226787.

Frequently Asked Questions

Q: How do I get this service?

A: If you are a Union Student or Employee and the University has your correct cell phone number, you will automatically be registered for emergency text alerts through Rave Alert, the University's text message provider. You can update your account with alternate contact information (e-mail and additional phone numbers). You can update your contact information at http://www.getrave.com/login/uu.

Union Family and Friends can register for UU Alerts by texting UUFAMILY to 226787.

Q: How do I stop this service?

A: Union Students and Employees will be removed from the service when they are no longer affiliated with Union. All users can stop text message alerts by replying STOP to any UU Alert.

Q: What will it cost ?

A: There is no cost for this service; standard text messaging rates will apply.

Q: Will my cell phone number be given out or made public?

A: No. The university will not publish or give out your cell phone number. It will only be securely shared with Rave Alert, the company providing Union with this alert service.

Q: Some alert services are advertiser supported; will I receive ads on my phone ?

A: No, the Rave Alert solution is not advertiser supported.

Q: Does this work with all carriers?

A: The service works throughout the United States and some territories. 99% of U.S. mobile subscribers are covered. If you have a pay-as-you-go plan with carriers such as Virgin Mobile, you may not be able to receive alert messages and is a limitation of those carriers, not the service or service provider.

Q: What if I change my phone number ?

A: Please be sure to re-register or update your profile information to facilitate successful message delivery to you. Additionally, please notify the University at Union Station of your new contact information.

Q: How will this be used?

A: Union University will use the emergency alert system only in case of emergency that impacts the campus(es) and requires immediate communication (e.g. campus power outages, campus closures, security threats, and/or severe weather alerts). Campus involvement alerts will be sent as determined by the group administrator. Again, the service will not be used for commercial advertising.

Q: How else does the college communicate in emergencies?

A: Depending on the situation, various types of communication are used. This includes, but is not limited to Union email, postings on the website, radio and television broadcast, the Info Dawg Hotline (), and personal contact to an area.

Q: Can parents sign up for this program?

A: Yes. They can signup by texting "UUFAMILY" to 226787

Q: If I've signed up before, do I need to sign up each semester ?

A: No, once you have signed up, you are in the system until you choose to un-register by replying STOP to any UU Alert.

Q: Has this system been tested?

A: Yes. Each October 1 and March 1 a message will be sent to test the system and those that have signed up will receive instructions on how to respond.

Q: How do I get help if I have a question or problem ?

A: For technical questions about text message alerts and phone compatibility, contact Rave Alert at http://www.ravemobilesafety.com/support/. You may also contact Ken Litscher at klitscher@tangiku.net to get the support info.